It helps to easily remove activation lock on iPhone/iPad without the previous owner’s Apple ID, password, or any other information. Here is a powerful and professional iCloud activation lock removal tool – iSumsoft iLock Refixer. However, even if neither the previous owner nor Apple helps, it does not mean that your device has become a brick. Yes, due to security issues, Apple will not necessarily help remove the activation lock on an iOS device. Option 2: Remove activation lock with iSumsoft iLock Refixer In this case, please move on to another option. If you have lost the evidence of legal possession of this device, or the evidence is insufficient, then Apple will likely not help. After Apple checks the device and your documentation, they may remove the activation lock for you. Contact Apple support and explain the situation. Find out the receipt for your legal purchase of the device or the proof that the previous owner has transferred the device to you, including emails and other transaction records.Ģ. Option 1: Ask Apple to remove the activation lockġ. If you can’t get in touch with the previous owner or the previous owner can’t help, here are two options to remove the activation lock without the previous owner. How to remove activation lock without previous owner If you can’t remove activation lock with the device passcode, move on to another method. Then you can use a new Apple ID to set up the device and get to the Home screen. If the correct passcode is entered, the activation lock will be removed. Then tap "Use Device passcode” and enter the passcode. Once you know the device passcode, you can tap “Unlock with Passcode”. If there is, ask the previous owner for the passcode that was previously used to unlock the device. If the previous owner lost access to the Apple ID that is linked to your device, check if there is a “Unlock with Passcode” option on the Activation Lock screen. Option 2: Remove activation lock with the device passcode Now it’s time to thank the previous owner. The activation lock has been removed from your iPhone by the previous owner remotely and you can get into your iPhone without an Apple ID or with a new Apple ID. After your iPhone is erased, ask the previous owner to click Remove from Account to completely remove your iPhone from his Apple ID. When the iPhone is displayed on the page, click Erase iPhone, and then click Erase to erase the iPhone.Ħ. After accessing the iCloud Find My iPhone page, click All Devices at the top, and then select the iPhone that needs to remove the activation lock.ĥ. He will need to enter his Apple ID password again and click Sign in to sign in to the Find My iPhone page.Ĥ. After logging in, click Find iPhone in the lower right corner.ģ. The Apple ID should be the same as the one linked to your iPhone.Ģ. Keep your iPhone turned on and ask its previous owner to do the following.ġ. Option 1: Remotely remove the activation lock by the previous owner Once you get in touch with the previous owner, you can remove the activation lock on your iPhone in one of the following two ways. Anyway, try your best to get in touch with them. If you bought the device on an online platform like Amazon or eBay, then you can also contact the seller online. You can get in touch with the previous owner by phone calls, text messages, emails, social platform, etc. How to remove activation lock with previous ownerįirst of all, it’s still recommended you try to contact the previous owner of the iPhone, as this is the best way to remove the activation lock. Without the original or previous owner’s Apple ID and password, the device can’t be activated and get to the Home screen. When one resets or restores the iPhone to factory settings without turning off Find My iPhone, the device displays the activation lock. But under normal circumstances, you will not be aware of the existence of the activation lock. If you turn on Find My iPhone, activation lock is automatically enabled. The Activation Lock is actually a feature included in Find My iPhone designed to prevent anyone else from using the iPhone if it is lost or stolen. Why does activation lock appear on iPhone?
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